We currently offer free domestic ground shipping for all of our products in the continental US. It usually takes 2 to 4 business days for a ground shipping order to be delivered. We are working with our courier partner to offer worldwide shipping. Follow us on social media to be the first to get the update. For questions regarding shipping, please contact us at or DM us through social media.

Exchange & Return

We offer 30-day hassle-free return, refund, and exchange on all products purchased directly from ALMA. All product returns must be shipped back in their original packaging and must be sent within 15 days after a refund request is submitted. If you did not receive the item after the tracking is marked "delivered", please contact our support team within 7 calendar days. Only one return or exchange action can be taken per order. The refund will be sent back through the original payment method. If you purchased the wrong size or color, we will be more than happy to exchange it for only products with the same price. If you want to request a return or exchange, email us at with your name, email address for your order, shipping address, and the product you would like to return or exchange.